Sophos Antivirus Server



Sophos antivirus server

  1. Sophos Home Antivirus For Mac
  2. Sophos Antivirus Server Settings
  3. Sophos Antivirus For Windows 10

Known issues and limitations

If you already have an active Sophos Central account, you can start your trial from the Sophos Central Admin Console. Log in to Sophos Central, click Free Trials, and select Intercept X Advanced for Server with EDR.

2012Sophos

Sophos Home Antivirus For Mac

Antivirus

Sophos Antivirus Server Settings

Known issues and limitations, listed by ID, affected component and a description of the issue.
Issue IDComponentDescription
WINEP-1577Sophos Central agent installerThe logged on user who runs SophosInstall.exe must be a member of the SophosAdministrator group in order to migrate an on-premise–managed computer to Sophos Central. Otherwise, the installation will fail.

If you have experienced this issue, add the user account to the SophosAdministrator group and re-run the installer.

WINEP-1423Sophos Central agent installerWhen migrating an on-premise–managed computer to Sophos Central, a Sophos endpoint software update may cause the installation to fail. This happens when a computer is migrated without using the Sophos Central Migration Tool, by running the Sophos Central agent installer (SophosInstall.exe) on the computer either interactively or in a quiet mode. The update frequency is configured in Sophos Enterprise Console (Updating Policy > Schedule tab > Check for updates every n minutes) by the Sophos Enterprise Console administrator.

To avoid or work around this issue, you can do either of the following:

  • Stop the Sophos AutoUpdate Service before running the Sophos Central agent installer.
    1. Check the updating status by right-clicking the Sophos shield in the notification area in the taskbar and ensuring that View updating status is grayed out and cannot be selected. If an update is currently in progress, wait for it to complete before continuing.
    2. Open Windows services: depending on your operating system, click Start > Run and type “services.msc”, or click Start, type “services.msc” in the Start menu search box, and then press Enter.
    3. Right-click on the Sophos AutoUpdate Service and select Stop.
  • Increase the update interval in the updating policy in Sophos Enterprise Console to 60 minutes before starting the migration.
  • If you have experienced this error, re-run the installer at a later time when no update is in progress.

Sophos Antivirus For Windows 10

Sophos stops everything malicious and provides us with alerts, so we can respond quickly—and that’s worth its weight in gold.” Cliff Hogan, CIO, D4C Dental Brands Switching to Sophos Central was a simple transition and 80% of the work was carried out within just one week.” Andy Bone, Head of IT, NAHT. An industry first, Synchronized Security shares data between your Sophos servers and firewalls, making your protection faster and smarter. Identify unclassified apps and processes that are using bandwidth Block worm-like lateral movement, isolating infected machines with one click Protect servers from other compromised machines on the network.